These terms and conditions govern your use of the velvet apps platform. By registering an account or placing a bet on velvet apps, you confirm that you have read, understood and agreed to everything set out below. If anything is unclear, contact our support team before you start playing.
These cards summarise the most important parts of the velvet apps terms and conditions. They are not a substitute for reading the full document below.
Each player may hold only one velvet apps account. Duplicate accounts will be closed and any balance may be forfeited. You must be 18 or older to register and play on velvet apps.
All deposits and withdrawals on velvet apps are processed in BDT via bKash and Nagad. Minimum deposit is ৳50. Withdrawal requests are processed within 24 hours under normal conditions.
All games on velvet apps use a certified random number generator. Outcomes are not manipulated. The RTP figures published in the Analysis section reflect the actual mathematical properties of each game.
All bonuses and promotions on velvet apps are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Full bonus terms are published with each offer.
Fraud, collusion, use of automated betting software and any attempt to exploit technical errors are strictly prohibited on velvet apps. Accounts found in breach will be suspended immediately.
Velvet apps provides deposit limits, session reminders and self-exclusion options to all registered players. These tools are available from your account dashboard at any time.
Welcome to velvet apps. These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and velvet apps ("the Platform", "we", "us"). By accessing the velvet apps website, registering an account or placing any bet or wager on the platform, you confirm that you have read these Terms in full and that you agree to be bound by them.
Velvet apps is an online gaming platform designed for players in Bangladesh. The platform offers a range of games including Aviator, Monster Mine, Fruit Shop, Slots, Single Deck Blackjack and Virtual Casino, along with an Analysis dashboard that provides RTP data, session history and volatility information.
These Terms apply to all use of the velvet apps platform, including use via mobile browser or the velvet apps app. If you do not agree to these Terms, you must not use the platform.
These Terms were last updated on 1 January 2025. Velvet apps reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms.
To register and play on velvet apps, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
Velvet apps reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification documents, your account may be suspended and withdrawals withheld until verification is complete.
Underage gambling is illegal and strictly prohibited on velvet apps. Any account found to belong to a person under 18 will be closed immediately and all funds will be handled in accordance with applicable regulations.
Each player is permitted to hold one velvet apps account only. Opening multiple accounts — whether under the same name, the same device, the same payment method or the same IP address — is a breach of these Terms and will result in all associated accounts being closed.
When registering your velvet apps account, you must provide accurate and complete information. This includes your full legal name, date of birth, contact number and the payment method you intend to use. Providing false information at registration is grounds for immediate account closure.
You are responsible for keeping your velvet apps login credentials secure. Do not share your password with anyone. If you believe your account has been accessed without your authorisation, contact velvet apps support immediately. We will not be liable for losses resulting from unauthorised access where you have failed to keep your credentials secure.
If you need to update your registered details — for example, if you change your bKash number — contact the velvet apps support team. Do not attempt to change payment details without notifying support first.
All financial transactions on velvet apps are conducted in Bangladeshi Taka (BDT). The platform currently supports deposits and withdrawals via bKash and Nagad — the two most widely used mobile financial services in Bangladesh.
The minimum deposit amount on velvet apps is ৳50. There is no maximum deposit limit, though velvet apps reserves the right to apply limits to individual accounts where required for compliance or responsible gaming purposes.
Withdrawal requests submitted before 6:00 PM Bangladesh Standard Time on a business day are typically processed within 24 hours. Requests submitted after this time or on weekends may take up to 48 hours. Velvet apps does not charge a fee for standard withdrawals, though your mobile financial service provider may apply their own charges.
Velvet apps applies a strict same-source withdrawal policy. Your withdrawal will be sent to the same bKash or Nagad number you used to make your deposit. This is a security measure to protect your funds.
All bets placed on velvet apps are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the platform. It is your responsibility to check your bet details — including stake amount and game selection — before confirming.
Velvet apps reserves the right to void any bet that was placed as a result of a technical error, a pricing error or any other system malfunction. In such cases, the stake will be returned to your account balance. Velvet apps will not be liable for any losses arising from a player's decision to continue playing during a known technical issue.
Minimum and maximum stake amounts vary by game. These limits are displayed within each game interface before you place a bet. Velvet apps reserves the right to adjust stake limits at any time without prior notice.
Velvet apps offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, minimum deposit thresholds, eligible games and expiry dates.
Bonus funds are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements specify how many times the bonus amount must be wagered before it converts to withdrawable cash. For example, a ৳500 bonus with a 10x wagering requirement requires ৳5,000 in total bets before withdrawal is permitted.
Velvet apps reserves the right to withdraw any bonus offer at any time, to modify the terms of an active promotion with reasonable notice, and to disqualify any player from a promotion where there is evidence of abuse, including but not limited to opening multiple accounts to claim the same offer.
If you are unsure whether a specific game contributes to the wagering requirement for a bonus, check the offer terms or contact velvet apps support before playing. Not all games contribute equally to wagering requirements.
The following activities are strictly prohibited on velvet apps. Any player found to have engaged in prohibited conduct will have their account suspended immediately, pending investigation. Confirmed breaches will result in permanent account closure and forfeiture of any balance.
Velvet apps actively monitors accounts for suspicious activity. If your account is flagged, you may be asked to provide additional verification documents. Failure to cooperate with a verification request will result in account suspension.
Velvet apps is committed to providing a safe and enjoyable gaming environment. We provide a range of responsible gaming tools to help players manage their activity on the platform. These tools are available to all registered players at no cost and can be accessed directly from your account dashboard.
Available responsible gaming tools on velvet apps include deposit limits (daily, weekly and monthly), session time reminders, cooling-off periods and self-exclusion. Self-exclusion can be set for periods ranging from 24 hours to permanent account closure. Once a self-exclusion is in place, it cannot be reversed until the exclusion period has expired.
If you are concerned about your gaming behaviour or the gaming behaviour of someone you know, we encourage you to use these tools and to contact the velvet apps support team. Our support staff are trained to assist with responsible gaming queries and can help you set up restrictions on your account.
For more information about responsible gaming on velvet apps, including links to external support resources, please visit our Responsible Gaming page.
Velvet apps collects and processes personal data in accordance with our Privacy Policy. By registering an account on velvet apps, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at velvet-apps.app/privacy-policy.
Velvet apps will never sell your personal data to third parties for marketing purposes. Your data is used to operate your account, process payments, verify your identity, comply with legal obligations and improve the platform. We may share data with payment processors and regulatory authorities where required by law.
All content on the velvet apps platform — including but not limited to the website design, game interfaces, logos, graphics, text and software — is the intellectual property of velvet apps or its licensors. You may not copy, reproduce, distribute or create derivative works from any velvet apps content without prior written permission.
The velvet apps name, logo and brand identity are registered trademarks. Unauthorised use of these marks is prohibited and may result in legal action.
Velvet apps provides the platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee that the platform will be available at all times or that it will be free from errors. Velvet apps will not be liable for any losses arising from platform downtime, technical errors or interruptions to service.
To the maximum extent permitted by applicable law, velvet apps' total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
You may close your velvet apps account at any time by contacting our support team. Any remaining balance at the time of closure will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding disputes.
Velvet apps reserves the right to suspend or permanently close any account at any time, with or without notice, where we have reason to believe that the account has been used in breach of these Terms, where we are required to do so by law, or where continued operation of the account poses a risk to the platform or other players.
Velvet apps may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via the email address or contact number associated with their account, and we will update the "Last Updated" date at the top of this page.
Your continued use of the velvet apps platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need help with your velvet apps account, our support team is available 24 hours a day, 7 days a week.
The velvet apps support team typically responds to email queries within 2 hours during business hours and within 6 hours at other times. For urgent account issues, live chat is the fastest way to get help.
Register a free account on velvet apps in under two minutes. Deposit from ৳50 via bKash or Nagad and start playing Aviator, Monster Mine, Single Deck Blackjack and more — with full access to the Analysis dashboard from day one.